Frequently asked questions
Looking for a quick answer?
Our frequently asked questions are regularly updated for our most common customer queries.
Feel free to Contact us if you don't find what you are looking for.
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. For orders over £250 you will receive free express shipping.
We run discounts and promotions all year, so stay tuned for exclusive deals.
We aim to ship all orders within 24 hours of purchase.
- UK Orders: Standard delivery is next day, shipped via Royal Mail.
- Worldwide Orders: Standard delivery takes 2-4 business days, shipped via UPS.
- Express Shipping: Available at an additional cost.
All orders are shipped from Northern Ireland. Customers in the UK, EU & USA will not incur any additional fees upon delivery, as duties and taxes are included in the price.
For orders to other international destinations, local customs duties or taxes may apply depending on your country.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please visit the following link to register your return:













